Submit a Return
Each of VIDA’s custom-made products is uniquely designed, made-to-order, and hand-finished - just for you. We manufacture only what you buy, so we can reduce waste and be mindful about all that we bring into our world.
We want you to fall in love with your VIDA product. If you’re not fully satisfied with your purchase, you can file a Return case within 30 days of receipt (please read our Return Policy here).
Thank you for taking the time to share your feedback and enable us to learn and improve. And thank you for being a part of the global VIDA community.
Please complete the form below to initiate your return.
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Thank you for your return. Your return ID is .
Your satisfaction is our top priority and we thank you for your feedback. A VIDA team member will reach out to you within the next 72 hours with next steps to process your request. Thank you so much once again for sharing your feedback and enabling us to improve.