Submit a Return

Each of VIDA’s custom-made products is uniquely designed, made-to-order, and hand-finished - just for you. We manufacture only what you buy, so we can reduce waste and be mindful about all that we bring into our world.

We want you to fall in love with your VIDA product. If you’re not fully satisfied with your purchase, you can return it within 30 days of receipt (please read our Return Policy here).

Thank you for taking the time to share your feedback and enable us to learn and improve. And thank you for being a part of the global VIDA community.

Please complete the form below to initiate your return.


NOTE: If you experience any issues with our return processing form, email us at:

Both email and order number fields must be populated below in order to search for your order.