At VIDA, we are proud to deliver products of the highest quality to our customers. If for some reason your product does not meet our quality standards and the specifications on our website, we will replace the item for you at no additional cost.

We are sorry you are experiencing quality issues with your VIDA product. You can report a quality issue within 30 days of receipt.

We want to thank you for taking the time to share your feedback with us, enabling us to learn and improve our products. We appreciate and value having you as part of our global VIDA community.